how to do a redesign the right way

Why Most Redesigns Fail (and How to Make Sure Yours Doesn’t)

Talia Wolf Conversion Optimization 1 Comment

I’ve lost count of the amount of emails and phone calls I get that go somethin’ like this: Them: “We recently did a redesign and conversions have plummeted, we have no idea why this is happening. Can you help?” Me: “What was the redesign based on?” Them: “Our designers created a new, beautiful, sleek, up to date and responsive site…” Me: “Did you test it or elements of it before going live?” Them: “Test it…..?” We’ve all heard the horror stories of beautiful (costly) redesigns, causing a whole lot of …

CRO & UX: How to Design for Both Experience and Revenue

Talia Wolf Conversion Optimization 0 Comments

User Experience, one of the most sought after talents within every successful business is most commonly treated a completely separate unit from conversion optimization. However, the more successful businesses, those who strive to increase engagement with their product and create long term relationships with their customers, know that breaking those silos and combining the two leads to high-converting customer journeys. Every conversion optimization project I do for my clients includes many UX (user experience) elements such as parts of its research and testing methods. Since so many businesses seem to …